Running Client Workshops

What you'll get out of attending

• Confidence in running an interactive workshop with clients and colleagues
• Enhanced skills at gathering a wide range of information from a large number of people in a short space of time

Overall objectives

To enable participants to:

• decide when a workshop is appropriate.
• set up and plan a workshop
• practise running a client workshop

Outline Content

This programme is aimed participants who are keen to develop new and better ways of working with clients to gain greater client involvement, and greater commitment to the solutions proposed.

There will be opportunity to run a workshop and also to give and receive feedback.

The content covers:

Creative approaches

• What is meant by Creativity
• Achieving a creative output

Client workshops

• Benefits of
• When to use them
• How/why they work
• How to run an effective one

Facilitation

• What it is
• When to use
• Difference between facilitation and teaching, lecturing, managing a meeting, selling
• Recognising and getting the best out of the expertise that is present
• Process/content expertise
• Client / consultant frame of reference in facilitation

Creative problem solving

• What is a problem / solution
• Tools and methods for running a creative problem solving workshop

Practice in running a creative problem-solving workshop

• Opportunity for all to practise running a workshop
• Giving and receiving feedback on performance

Who should attend?

• Experienced managers and consultants who have either run or been in workshops with clients, and want to develop their skills further in this area
• All people who work with clients, where group working provides the most effective solution to gaining consensus and commitment

When you should attend

Having spent some time in consulting, when it is anticipated that you will want to run workshops with clients

Duration of the course

2 Days residential

Contact Vertex or call 01444 456473 for an informal discussion on your own situation. We will be pleased to visit to find out how we could help you. Our visit would be without cost or commitment on your part. Also contact us if youíd like us to provide references from our clients.